福州融侨酒店管理有限公司台江分公司 餐厅实习生 薪资：2K-3K/月 工作地点：福州市 学历：中专及以上 职位诱惑：绩效奖金 岗前培训 岗位晋升 包吃包住 健康体检 发布时间：2025年6月9日 职位描述 岗位职责：

· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

· 按照部门的规范和程序提供高标准的餐饮服务。

· Communicates to his/her superior any difficulties, guest comments and other relevant information

· 与上级领导交流有关疑难，客人意见和其它相关信息。

· Establishes and maintains effective employee working relationships

· 与员工建立并保持良好的工作关系。

· Attends and participates in daily briefings and other meetings as scheduled

· 参加和参与每日的例会和其它计划好的会议。

· Attends and participates in training sessions as scheduled

· 参加和参与计划好的培训课程。

· Prepares for service by ensuring:

· 确保部门的以下各项工作就绪为客人提供服务：

oGrooming is impeccable and in accordance with ICHG personal presentation standards

o遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔

oOutlet equipment is clean

o设备干净

oEquipment is sorted and stored

o设备分类且存放好

oGlassware is polished

o玻璃器皿擦亮

oFlatware is polished

o擦亮餐具

oChina is clean

o清洁瓷器

oWaiter stations are prepared

o准备好服务台

oCutlery is placed for buffet and table service

o摆放好自助餐桌上的餐具

oTables are set

o摆设好餐台

oReservations are read and familiarized

o阅读并熟悉预订

oSpecial occasions are ready

o准备好特别活动

oMusic is on

o放音乐

oLighting is on

o开灯

oOutlet is ready for service and guest comfort

o酒吧准备就绪为客人提供舒适的服务。

oCarries out effective service by ensuring:

o高效的提供服务：

oGuests are greeted and seated

o迎宾并安排客人就坐

oDaily specials are explained and upsold

o说明并推销每日特价

oFood orders are processed accurately

o准确的下餐单

oTrays and tray jacks are effectively used

o有效的利用托盘和托盘架

oFood orders are taken quickly

o快速的为客人写餐单

oPayment methods are handled accurately

o确的处理付款方法

oWorking areas are cleaned and re-set quickly

o快速的清洁工作区和重新布置

oBar is clean

o清洁的酒吧

oUsed ashtrays are regularly cleaned

o定时清理用过的烟灰缸

oGuests are conversed with in relation to the food and beverage products

o与客人谈论有关的餐饮产品

· Carries out effective beverage service by ensuring:

· 通过确保以下内容高效的提供饮品服务：

oBeverages are upsold and regularly replenished, abiding by responsible alcohol service regulations

o遵守酒精饮料服务归定，推销饮料并定时为客人续酒。

oConverse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine

o与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒

oPromoting and selling cocktails to guests

o向客人推销鸡尾酒

oMaking and presenting cocktails

o调配和装饰鸡尾酒

oCoffee and tea is served hot and in accordance with standard

o按规范提供热的咖啡和茶

· Take appropriate action to resolve guest complaints

· 正确处理客人的投诉。

· Food and beverage stock is stored in relation to hotel procedures

· 按照酒店的规定存储餐饮存货。

· Performs related duties and special projects as assigned

· 承担相关的职责和安排的特别项目。

aCCOUNTABILITY 责任范围

Number of employees supervised –

管理的员工

Direct

直接 无

Indirect

间接 无

Annual Operating Profit/Payroll Budget –

年度经营利润和薪金预算

·

· 无

Key Metrics –

主要绩效指标

· Completion of assigned tasks

完成分配给工作的情况 岗位要求：

· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· 完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

· 持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。

· Able to read and write English

· 能够读写英语。

投递说明： 酒店人力资源部及相关部门面试 单位简介 福州融侨皇冠假日酒店位于闽江北岸中央商务区的融侨中心，临风光旖旎的闽江而建，步行可直达充满榕城风情的闽江公园。繁华的万象城、苏宁宝龙商圈、烟台山公园、爱琴海购物公园、仓山万达广场近在咫尺；前往福州著名的旅游景点，富有深厚闽文化的三坊七巷的直线距离约为3公里。这里交通便捷，直线距离福州长乐国际机场约为42公里，火车站福州站约为7公里，火车站福州南站约为14公里。酒店还拥有豪华的宴会场地，特色美味的餐饮选择，以及丰富的休闲娱乐设施，使您的福州之行更加成功完美。 福州融侨酒店管理有限公司台江分公司 领域：住宿和餐饮业 规模：150-500人 地址：福建省福州市台江区江滨西大道100号皇冠假日酒店1至23层