Key Responsibilities: [申请查看] Development [申请查看] and maintain potential clients in the e-commerce sector, driving the sales process from needs analysis to [申请查看] and maintain customer relationships through phone, email, social media, and other channels, converting potential clients into actual [申请查看] clients’ business pain points, demonstrate, and recommend the value of our SaaS solutions. [申请查看] deliver product demos, showcasing features to help clients understand how the product can achieve their business [申请查看] with the marketing and product teams, providing feedback on market demands and trends to drive continuous product optimization. [申请查看] Success Management [申请查看] as the main point of contact for clients, ensuring a smooth experience from product implementation to everyday [申请查看] customer usage data and conduct regular health checks to ensure clients are fully utilizing the product and receiving value. [申请查看] and execute customer education and training programs to help clients master product features and best [申请查看] with clients to create success plans and track key performance indicators (KPIs) to ensure the achievement of their business objectives. [申请查看] address and resolve customer issues, ensuring high levels of satisfaction and loyalty. [申请查看] and Expansion [申请查看] provide value to increase customer renewal and expansion rates, identifying upsell [申请查看] potential add-on products or services, recommending suitable upgrades to clients, and promoting cross-selling and upselling. Internal Collaboration. [申请查看] closely with product, technical, and marketing teams, relaying customer needs and suggestions to drive product improvement and [申请查看] report key customer success data and trends to the team, providing data support for decision-making. Requirements: [申请查看] Focus: Strong customer service orientation, able to listen to client needs and provide effective solutions. [申请查看] Skills: Excellent verbal and written communication skills, able to effectively convey product value to customers with strong demo abilities. [申请查看] Analysis: Proficiency with data analysis tools (such as Excel, CRM systems), able to extract insights from customer data. [申请查看]-Motivated: Strong self-management and problem-solving abilities, able to work independently in a fast-paced environment. [申请查看] Collaboration: Skilled in collaborating with cross-functional teams to drive customer success.

**关于Channelwill（畅销家）**Channelwill（畅销家）是一家创新的国家级高新科技企业，作为一家专注于国际电商领域的B2B SaaS平台，Channelwill（畅销家）自2014年成立以来，业务年复合增长率持续超过100%，并保持盈利状态。
在2021年，我们成功获得了来自聚水潭的近亿人民币A轮融资。
我们是极少数既高速增长又营收健康的互联网科技公司之一。

联系电话： [申请查看]

单位地址： 深圳市龙岗区坂田街道岗头社区稼先路2000号 有所为大厦601-05