Senior Specialist CLM - HRC0704442 - as first point of contact - all demand fulfillment related activities with Infineon Customers end-to-end. We provide Premium Customer Experience by orchestrating between Customers and Internal Partners –providing value-add information & services to all parties through close communication and collaboration.

Job Responsibilities:

In your new role you will:

• Proactive collaboration and communication with customer are key in CLM’s job.

• Operate within Order Management systems and act according CLM Touch Scenarios, manage CLM KPI.

• Coordinate different customer locations regarding order management & logistics tasks.

• Proactive collaborate and communicate open-orders, delivery plans and lead times towards customer.

• Manage escalation situations in collaboration with internal partners by obtaining and verifying customer information.

• Analyze and understand customer’s demand and order behavior and proactively avoid supply issues by making use of reports and tools.

• Proactive provide expected changes in customer demand and align action internally, continuously drive the improvement of demand supply gaps.

• Understand customer supply chain end-to-end and strive to reduce complexity by developing customer insights and market intelligence (e.g. Supply Chain channel, product know-how, market development).

• Review current operation processes and deployment of improvement measures (e.g., EDI, logistics programs, Supply Chain concepts).

  
  

You are best equipped for this task if you have:

• Degree in Logistics/Supply Chain Mgmts., Engineering, Commercial.

• 0-1 years’ experience in manufacturing, preferable in planning. Enjoy working in a customer service environment.

• Ability to work with SAP SD, SAP MM, Microsoft Application.

• Pro-active and able to work under pressure.

• Good interpersonal skill in handling tough situations.

• Analytical skill is essential in maintaining an optimum inventory team player.

• Able to work independently.

• Fluent English in oral and writing.

Contact person：

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英飞凌科技股份有限公司总部位于德国纽必堡，致力于为现代社会的三大科技挑战领域-高能效、移动性和安全性提供先进的半导体产品与系统解决方案。
2014财年（截止到2014年9月30日）， 英飞凌销售额达51.5亿欧元。
英飞凌在法兰克福证券交易所（股票代码：IFX）和美国柜台交易市场 OTCQX International Premier（股票代码：IFNNY）挂牌上市。
英飞凌在中国建立了涵盖研发、生产、销售市场、技术支持等在内的完整的产业链。
在研发方面，英飞凌在上海、北京建立了应用研发中心，利用国内的人才资源，参与全球的重点项目研究；
在无锡的后道生产工厂，为中国及全球其他市场生产先进的芯片产品；
在北京的子公司主要从事IGBT组件的生产；
并以北京、上海、深圳和香港为中心在国内建立了全面的销售网络。
同时，我们在销售、技术研发、人才培养等方面与国内领先的企业、高等院校开展了深入的合作。

联系电话： 21 6101 9463

邮编： 200120

单位网址： [申请查看]

单位地址： 中国（上海）自由贸易试验区川和路55弄4号2-4层